Frequent questions

Where do you deliver and how long will the delivery take?

We ship internationally, worldwide, using our network of different courier and postal services depending on the country of delivery. Shipping times vary from country to country; We aim to deliver all parcels within 2-14 days.

Where is my order?

To keep you updated on the progress of your order and current status, you will receive automatic tracking updates via your registered email address. If your order has shipped and you still haven't received any updates or a tracking number, please contact our customer service team and they will be happy to assist you.

How can I return my order?

If the item you have purchased is no longer needed, you can return it within 14 days of the delivery date providing the product has not been used. Contact us here and we will instruct you on how to start the return process.

What payment methods do you accept?

We accept Credit Cards, Debit Cards, Bancomat, Paypal, Visa, Amex, Apple Pay.